Legal

Shipping & Delivery Policy

Mira Gems supplies lab-grown diamonds to jewellery brands, wholesalers, manufacturers, and retailers around the world.

Processing & Lead Times

Lead times vary depending on product specifications, certification requirements, order quantity, and manufacturing schedules.

Estimated delivery timelines are provided during quotation and order confirmation.

Shipping Methods

Orders are shipped through recognised international logistics and secure courier partners.

Shipping methods are selected based on destination, order value, and customer requirements.

Documentation

Where applicable, shipments may include:

  • Commercial Invoice
  • Packing List
  • Certification Documents
  • Export Documentation
  • Customs Declarations

Duties & Taxes

Import duties, taxes, customs charges, and local regulatory fees are the responsibility of the recipient unless otherwise agreed in writing.

Delivery Delays

Delivery schedules are estimates only. Mira Gems shall not be responsible for delays caused by customs clearance, transportation disruptions, force majeure events, regulatory actions, or circumstances beyond our reasonable control.

Shipment Inspection

Customers should inspect shipments upon receipt and notify Mira Gems of any discrepancies within seven (7) business days.

Contact

Mira Gems · sales@miragems.com · +91 9033002188